© Copyright Cyber Solutions Computer Repair 2017 Site Built by MBryant
Remote Support Now Available
We now offer remote support! We can connect to your computer remotely and
securely to resolve many issues That you may have. Call 859-536-8606 for an
appointment today! We will email you a link so we can connect to your computer
and securely resolve your issues.
REMOTE ACCESS SUPPORT TERMS
(1)REPRESENTING THAT YOU ARE OVER THE AGE OF 18 AND HAVE THE CAPACITY AND
AUTHORITY TO BIND YOURSELF AND, OR YOUR EMPLOYER, AS APPLICABLE, TO THE TERMS
OF THE DISCLAIMER BELOW;
AND (2) CONSENTING ON BEHALF
OF YOURSELF AND/OR AS AN AUTHORIZED REPRESENTATIVE OF YOUR EMPLOYER, AS
APPLICABLE, TO BE
BOUND BY THIS DISCLAIMER. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND
CONDITIONS OF THE
DISCLAIMER, OR DO NOT REPRESENT THE FOREGOING, YOU WILL NOT AND MAY NOT
RECEIVE REMOTE ACCESS SERVICES FROM Cyber Solutions Computer Repair.
Remote access services are provided at your sole risk. Cyber Solutions assistance is provided
on the following terms and conditions:
You have requested the assistance of a Cyber Solutions technical support representative
through a remote connection to your computer.
The ability for Cyber Solutions to remotely access your computer significantly enhance Cyber
Solutions ability to resolve your technical problem quickly.
You understand that by requesting such assistance, you will be providing Cyber Solutions
technical support personnel with access to and control of your computer. In addition, you may
be providing Cyber Solutions technical support personnel with
access to files that reside on your computer.
Be sure to close any confidential or personal files that you may be working on, before allowing
remote access to your computer.
In order to provide the services, Cyber Solutions technical support personnel is not expected to
need to make any copies or
downloads of your files or to retain any information accessed from your computer.
Your name and contact details provided in order to log your support request will be processed
for use with the specific service and will not be used for any other use or service that could
infringe on your privacy and will not be provided to any other
IN NO EVENT SHALL Cyber Solutions BE LIABLE FOR:
1>Not being able to resolve the issue remotely, you may still need to bring the computer in for
service. In this case the remote support charge will go towards the labor cost to repair the
2> loss of data . It is the clients responsibility to back up important files and programs before
requesting service. Viruses and malware attack the Operating system. If a computer is infected
very badly , the only solution may be to do a reinstall of the Operating system itself. This is a
rare instance, but sometimes is necessary and cannot be done remotely.